![]() ![]() You have a legal obligation to take reasonable care of the goods while they are in your possession. The goods do not need to be in their original packaging however in a sellable condition, and at your own cost and risk. If a refund is payable to you we will process the refund as soon as possible, and, in any case within fourteen (14) days. ![]() However you will be responsible for the cost of returning the goods to us. If a full refund including original delivery costs is required then the entire order needs to be returned back to us within fourteen (14) working days. ![]() Please note that this does not affect your statutory rights. Some goods are non-returnable for hygiene reasons. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product. ![]() We would recommend that you return your items via tracked post. To return an item(s) firstly write a covering letter with your order reference number and return it with your invoice and goods to: We do our best to ensure all of our customers enjoy a happy shopping experience with however occasionally you may need to return an item. ![]()
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